Legal Policy
Privacy Policy
Effective Date: August 27, 2026
Last Updated: August 27, 2026
Whatsup i-Tech ("Whatsup i-Tech", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, contact us, request a consultation or demonstration, request a quotation, submit a form, use our services, communicate with us, or interact with our advertisements and marketing campaigns.
By using our website or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy.
1. About Whatsup i-Tech
Whatsup i-Tech provides ready-made software solutions, software consultation, implementation, onboarding, support, website solutions, and related digital and business services.
Our solutions may include e-commerce software, school management systems, ERP software, inventory management, POS solutions, CRM software, HRM solutions, business websites, portfolio websites, newspaper and media websites, and other business software solutions.
2. Information We Collect
We may collect personal, contact, and business information that you voluntarily provide to us.
Depending on how you interact with us, this information may include:
Full name
Company or organization name
Job title or position
Email address
Phone number
WhatsApp number
Business address
City or location
Website address
Business type or industry
Software or service requirements
Products or services you are interested in
Demo request information
Consultation request information
Quotation request information
Messages, questions, or feedback
Information submitted through website forms
Information submitted through Facebook or Instagram Lead Ads
Information provided through WhatsApp, Messenger, email, telephone, or other communication channels
Other information you voluntarily provide
Please do not submit passwords, payment-card information, national identification numbers, or other highly sensitive information through our general website or advertising forms unless we specifically request such information through an appropriate secure process.
3. Facebook and Instagram Lead Ads
Whatsup i-Tech may advertise its products and services on Facebook and Instagram, including through Meta Lead Ads and Instant Forms.
When you submit information through one of these forms, we may receive information you choose to provide, including:
Name
Phone number
Email address
Company name
Business type
Location
Software requirements
Service interests
Answers to questions included in the form
Other information you voluntarily submit
We may use this information to:
Respond to your inquiry
Provide requested information
Arrange software demonstrations
Provide consultations
Prepare quotations
Understand your business requirements
Recommend suitable solutions
Communicate with you about relevant Whatsup i-Tech products and services
Facebook, Instagram, and other Meta services may independently process information according to Meta's own terms and privacy policies.
4. How We Use Your Information
We may use information we collect for legitimate business and service-related purposes, including to:
Respond to inquiries
Provide consultations
Schedule and provide software demonstrations
Prepare quotations and proposals
Understand business requirements
Recommend suitable software solutions
Provide information about products and services
Contact you regarding requested products or services
Provide onboarding and implementation assistance
Provide customer and technical support
Manage customer relationships
Improve our website, software, and services
Understand website usage
Measure and improve advertising campaigns
Measure marketing performance
Conduct promotional activities
Send relevant business communications
Provide information about new products and services
Prevent fraud, spam, abuse, and unauthorized activity
Maintain website and system security
Comply with applicable laws and legal obligations
Protect our rights, property, customers, personnel, and business interests
We will not intentionally use information collected through a lead form for purposes materially unrelated to the purpose for which it was collected without appropriate notice or consent where required by applicable law.
5. Marketing Communications
If you provide contact information through our website, consultation requests, demo requests, quotation requests, Facebook or Instagram Lead Ads, or other communication channels, we may contact you regarding the product, service, demonstration, consultation, or information you requested.
Depending on your preferences and applicable law, we may also communicate information about:
Software solutions
Product updates
New services
Special offers
Promotions
Business software recommendations
Events and webinars
Educational or informational content
Other relevant Whatsup i-Tech services
You may ask us to stop sending marketing communications at any time by contacting us at info@whatsupitec.com.
Where applicable law requires consent for marketing communications, we will obtain appropriate consent.
6. Advertising and Marketing Platforms
Whatsup i-Tech may use platforms such as Facebook and Instagram to advertise our software solutions, services, consultations, demonstrations, promotions, and other business offerings.
Our activities may include:
Facebook advertisements
Instagram advertisements
Meta Lead Ads
Promotional videos
Image and video advertisements
Website traffic campaigns
Lead-generation campaigns
Conversion campaigns
Remarketing or retargeting campaigns, where applicable
Third-party advertising platforms may independently collect and process information according to their own terms and privacy policies.
7. Meta Pixel and Similar Technologies
Where implemented, our website may use Meta Pixel and other analytics, advertising, or measurement technologies.
These technologies may help us:
Measure advertising effectiveness
Understand website interactions
Measure conversions
Improve marketing campaigns
Understand how visitors reach our website
Support remarketing or retargeting activities
Information collected through these technologies may include:
Browser type
Device information
Pages visited
Website interactions
Actions taken on the website
Referral information
Advertisement interactions
General technical information
Third-party platforms may process this information according to their own policies and terms.
8. Remarketing and Retargeting
Where applicable, Whatsup i-Tech may use remarketing or retargeting technologies to show relevant advertisements to people who previously interacted with our website, advertisements, or services.
For example, after visiting our website, you may later see a Whatsup i-Tech advertisement on Facebook or Instagram.
You may have options to control advertising preferences through the relevant advertising platform, browser, or device settings.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies for:
Essential website functionality
User preferences
Analytics
Performance measurement
Advertising measurement
Conversion tracking
Understanding website interactions
Marketing and remarketing
Improving user experience
Third-party services integrated with our website may also use cookies or similar technologies according to their own policies.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide appropriate choices or obtain consent before using non-essential cookies or similar technologies.
10. Analytics and Website Usage
Where applicable, we may use analytics services to understand how visitors use our website and to improve our services and marketing activities.
Analytics information may include:
Pages visited
Approximate geographic information
Device type
Browser type
Operating system
Referral source
Time spent on pages
Website interactions
General technical information
This information may be collected through cookies, pixels, tags, scripts, or similar technologies.
11. Communications
We may communicate with you through:
Telephone
Email
WhatsApp
Facebook Messenger
Other messaging platforms
Other communication channels you choose when contacting us
We may use these channels to respond to inquiries, provide consultations, schedule demonstrations, provide quotations, provide support, and communicate regarding our products and services.
Information exchanged through third-party communication platforms may also be subject to those platforms' privacy policies and terms.
12. Testimonials and Promotional Content
Whatsup i-Tech may create or publish promotional materials such as:
Promotional videos
Product demonstrations
Customer stories
Testimonials
Customer reviews
Photographs
Interviews
Business success stories
Social media content
Advertising content
Where an individual is identifiable, we will seek appropriate permission or otherwise use such material in accordance with applicable law.
If you believe your name, image, voice, testimonial, photograph, or other personal information has been used without appropriate authorization, contact us at info@whatsupitec.com.
13. How We Share Information
We do not sell your personal information as a standalone commercial product.
We may share personal information when reasonably necessary to operate our business, provide requested services, maintain security, or comply with applicable legal requirements.
Information may be shared with:
Authorized Whatsup i-Tech personnel
Software implementation and support personnel
Technology service providers
Hosting providers
CRM and customer-management platforms
Email and communication providers
Analytics providers
Advertising and marketing platforms
Website and software service providers
Professional advisers
Service providers working on our behalf
Government or law-enforcement authorities where legally required
Other parties where necessary to protect legal rights, safety, property, or legitimate business interests
We expect service providers processing personal information on our behalf to handle it appropriately and in accordance with applicable requirements.
14. Third-Party Services
Our website, advertisements, and services may interact with third-party services, including advertising, analytics, communication, hosting, payment, CRM, software, and other technology providers.
Third-party services may independently collect and process information according to their own privacy policies and terms.
Whatsup i-Tech does not control the privacy practices of independent third-party services.
We encourage you to review applicable privacy policies before providing personal information through third-party platforms.
15. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
16. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as required for legitimate business or legal purposes.
We may retain information where necessary to:
Respond to inquiries
Provide requested services
Maintain customer relationships
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations
Maintain accounting or financial records
Prevent fraud or misuse
Protect legitimate business interests
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
17. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request information about personal information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request information about how your information is being used
Opt out of marketing communications
To exercise an applicable privacy right, contact:
We may need to verify your identity before completing certain requests.
18. Withdrawal of Consent
Where we process personal information based on consent, you may withdraw that consent by contacting us at:
Withdrawal does not affect processing that occurred before the withdrawal or processing that we are otherwise permitted or required to perform under applicable law.
19. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, software platforms, or other services.
Whatsup i-Tech does not control these third-party websites or their privacy and security practices.
If you follow an external link, we recommend reviewing the privacy policy and terms of the relevant service.
20. Children's Privacy
Our website, services, and marketing activities are primarily intended for businesses, organizations, professionals, and adult users.
We do not knowingly request or intentionally collect personal information from children through our general marketing or lead-generation activities.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
21. Business and Software Services
When you become a customer and use one of our software solutions, additional information may be collected or processed as necessary to provide that particular service.
Specific products or services may have additional:
Terms and conditions
Service agreements
License agreements
Security requirements
Data-processing provisions
Privacy provisions
Where Whatsup i-Tech implements or integrates third-party software, the applicable third-party provider may also process information according to its own terms and privacy policy.
Customers are responsible for ensuring that information they collect and enter into business software is collected and processed lawfully and appropriately for their business operations.
22. International Data Processing
Some technology, hosting, analytics, advertising, communication, or software service providers may process information on servers or systems located outside Bangladesh.
Where personal information is transferred, stored, or processed internationally, we will take reasonable steps to handle such information in accordance with applicable legal requirements and appropriate safeguards where required.
23. Legal Disclosure
We may disclose information where we reasonably believe disclosure is necessary to:
Comply with applicable law or legal process
Respond to a lawful government request
Protect the rights, property, or safety of Whatsup i-Tech
Protect customers or other persons
Investigate fraud or security incidents
Enforce agreements
Prevent or address illegal or unauthorized activity
24. Data Accuracy
We rely on information you provide to us.
If your information changes or you believe information we hold is inaccurate or incomplete, please contact us so that we can review and, where appropriate, update it.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our:
Website
Services
Software solutions
Advertising or marketing practices
Technology
Legal or regulatory requirements
Information-processing practices
When we make changes, we may update the Last Updated date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
26. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
Whatsup i-Tech
Flat #15/C, Confidence Tower
Kha-9, Shahjadpur, Gulshan
Dhaka, Bangladesh, 1212
Phone: +8801857043577
Email: info@whatsupitec.com
For privacy-related requests, you may use the subject line "Privacy Request."
27. Consent and Acknowledgment
By voluntarily submitting information through our website, contact forms, demo requests, consultation requests, quotation requests, Facebook or Instagram Lead Ads, or other lead-generation forms, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable law and any additional disclosures provided at the point of collection.
Where consent is required by applicable law, we will request appropriate consent before processing information for the relevant purpose.
Last updated: 8/27/2026